01782 667788
01782 667788

Maintenance & Outage Detail


Planned Maintenance - Programme of Works affecting the WBMC and Broadband Complete Networks at Newcastle WBC POSI Node

PMO REF : PMO-10435Service Area(s) : Broadband
Start Date : 19/04/2018 02:00Risk : High - There is a high chance of Impact
End Date : 19/04/2018 06:00Impact : High - Serious / extended disruption

Status : Degraded Service

Overview - BTW is investing heavily to upgrade its broadband networks to ensure that there is sufficient capacity to support current & expected bandwidth growth.

BTW plan to upgrade all of the hardware within the WBC Point of Service Interconnects (POSI) nodes that connect to the WBMC network. The upgrade will replace existing hardware with new hardware that has a far greater capacity and routing capability.

Unfortunately, there will be a minimal network disturbance across the WBMC & Broadband Complete networks with an expected downtime of between 20 to 45 minutes. The upgrade will take place between 2am to 6am, in the event that the upgrade fails there will be a roll-back plan in place to revert the service to its original routing by before 6am. A field engineer will be onsite during the PEW

Actions and Event History

28/03/2018 12:25 -   Affected Exchanges:
Newcastle (NE)
Carlisle
Darlington
South Shields
Galashiels
Penrith
Whitehaven
Workington
York
Alnwick
Aycliffe
Bishop Auckland
Blyth (Northumberland)
Berwick
Cramlington
Consett
Chester Le Street
Durham
Gosforth (Tyne & Wear)
Hartlepool
Houghton Le Spring
Hetton Le Hole
Hexham
Kenton
Lemington
Leyburn
Middlesbrough
Morpeth
North Shields
Peterlee
Stockton
Stanley (Durham)
Sunderland North
Wallsend
Washington
Whitley Bay
Dumfries
Gateshead
East Herrington
Killingworth
Wigton
Redcar
Newcastle East
Birtley
Low Fell
Sunderland
Jarrow
Lockerbie
Barnard Castle
Keswick
Newton Stewart
Eston Grange
Newcastle West
Haltwhistle
Boldon
Benton
Frosterley
Norton (Stockton-On-Tees)
Ingleby Barwick
Denton Burn
Wetheral
Dinsdale
Jedburgh
Cleator Moor
Harrington
Maryport
Bedlington
Beamish
Dunston
Easington
Ferryhill
Greatham
Lanchester
Prudhoe
Rowlands Gill
Ryton (Tyne & Wear)
Seaham
Stocksfield
Seaton Delaval
Thornley
Trimdon
Whitburn (Tyne & Wear)
Willington
Annan
Crook
Felling
Richmond (Nth Yorks)
Selkirk
Cockermouth
Amble
Ashington (Northumberland)
Bedale
Blaydon
Burnopfield
Catterick Camp
Coxhoe
Dudley (NE)
Ebchester
Eaglescliffe
Fencehouses
Haverton Hill
Hartburn (Stockton On Tees)
Hylton
Jesmond
Linthorpe
Lynemouth
Meadowfield
New Brancepeth
Ponteland
Red Row
Ryhope
Sacriston
Sedgefield
Sherburn Hill
Spennymoor
West Auckland
Wideopen
Whickham
Wellfield
Drongan
Ambleside
Appleby
Holmrook
Longtown
Armathwaite
Brampton (Cumbria)
Grayrigg
Hayton
Raughton Head
Rockcliffe (Cumbria)
Silloth
Staveley (Cumbria)
Barningham
Barton
Croft
East Layton
Gainford
Eastriggs
Gretna
Ancrum
Bonchester Bridge
Birgham
Melrose
Stichill
Allonby
Bampton (Penrith)
Bassenthwaite Lake
Beckermet
Hawkshead
Kirklinton
Kirkby Thore
Lamplugh
Low Ireby
Ravensworth
Seascale
Skelton (Cumbria)
Threlkeld
Ancroft
Alnmouth
Allendale
Allenheads
Alston
Belford
Beal
Bellingham
Belsay
Bardon Mill
Bamburgh
Bowes
Corbridge
Constable Burton
Cockfield
Dipton
Felton
Greenhaugh
Holy Island
Milfield
Middleton In Teesdale
Rothbury
Shildon
Shilbottle
Stillington (Durham)
Tow Law
Ulgham
Wearhead
Wooler
Wolviston
Auchencairn
Bankshill
Bentpath
Canonbie
Dalry (Kirkcudbright)
Glencaple
Kirtlebridge
Kirkinner
Langholm
Liddesdale
Lochmaben
New Abbey
Aspatria
Dalston
Egremont
Lazonby
Windermere
Longhoughton
Rushyford
Wylam
Borthwickbrae
Camptown
Crailing
Crookham
Denholm
Ettrick Bridge
Ettrick Valley
Lempitlaw
Lilliesleaf
Leitholm
Mindrum
Morebattle
Roxburgh
Smailholm
Swinton (Scot)
Teviotdale
Yarrow
Yetholm
Abbeytown
Borrowdale
Braithwaite
Burgh By Sands
Buttermere
Calthwaite
Caldbeck
Coniston
Crosby-on-Eden
Croglin
Culgaith
Eskdale
Gilsland
Glenridding
Grasmere
Greystoke
Gosforth (Cumbria)
Hackthorpe
Hallbankgate
Kirkbride
Langdale
Langwathby
Lorton
Morland
Nicholforest
Orton (Cumbria)
Pooley Bridge
Ravenglass
Roadhead
Selside
Shap
Southwaite
Wasdale
Kirkby Malzeard
Masham
Melmerby
North Stainley
Blanchland
Capheaton
Charlton Mires
Coverdale
Cotherstone
Edmundbyers
Eastgate
Embleton
Forest In Teesdale
Great Whittington
Harbottle
Haydon Bridge
Humshaugh
Hepple
Hartburn (Northumberland)
Jervaulx
Kielder
Kirkwhelpington
Lowick
Longhorsley
Longframlington
Newbrough
Norham
Powburn
Piercebridge
Paxton
Riding Mill
Staindrop
Scots Gap
Stannington
Slaley
Seal Sands
Stamfordham
Whitfield
Whittingham
Well
Witton Le Wear
Wooperton
Whorlton
Wark
West Woodburn
Boreland
Carsphairn
Carrutherstown
Chapelknowe
Clarencefield
Cummertrees
Dundrennan
Ecclefechan
Eskdalemuir
Kettleholm
Kippford
Kirkpatrick Fleming
Kirkbean
Laurieston
Mochrum
Mouswald
New Galloway
Ochiltree
Palnackie
Parkgate (Dumfries)
Rockcliffe (Scot)
Southwick (Scot)
Steele Road
Waterbeck
Wigtown


* Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

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